Find answers to the most frequently asked questions about our services and products.
Common signs include difficulty understanding conversations, frequently asking people to repeat themselves, turning up the TV volume louder than others prefer, and trouble hearing in noisy environments. We recommend a hearing test if you experience any of these symptoms regularly.
Most people need 2-4 weeks to fully adjust to new hearing aids. We recommend wearing them for a few hours each day initially, gradually increasing usage. Our audiologists provide follow-up appointments to make adjustments and ensure a comfortable transition.
Hearing aids differ in technology level (basic to premium), features (Bluetooth, rechargeability, noise reduction), size (behind-the-ear to completely-in-canal), and price. Our audiologists will recommend options based on your hearing loss, lifestyle, and budget.
Yes, we offer a 5-day trial period for all our hearing aids. This allows you to experience the benefits in your daily life before making a final decision. If you're not satisfied, you can return them for a full refund (terms and conditions apply).
Adults should have a baseline hearing test at age 50, then every 3 years if results are normal, or annually if hearing loss is detected. Those with existing hearing aids should have annual check-ups to monitor any changes and adjust their devices accordingly.